In 2015, the incoming director general, Maria Ågren, discovered that this work was to be outsourced to IBM. This is a case that has implications far outside the vicious intricacies of Swedish domestic politics. In the Swedish case, applications for a driving licence can require a doctor’s certificate, which, being electronic, implies access to medical records. The rules were all present in the Swedish case. Privacy and security have to take precedence over administrative convenience wherever governments deal with personal information.

Source: The Guardian July 31, 2017 18:33 UTC